Overview

The Registration (Medical Reception) Supervisor – Tanana Valley Clinic Family Medicine position supervises the daily operations of the registration, central scheduling, pre-registration and/or prior auth functions for the facility and its ancillary services. Ensures delivery of high quality, cost-effective and customer-friendly services to all patients and providers. Ensures work-flow efficiency. Ensures the use of available services is maximized in ancillary departments through the efficient scheduling of patients, tests, and procedures. Provides training and oversight to staff ensuring patients are assisted in an accurate and timely manner, insurances are verified and authorizations obtained, and that specified electronic medical records procedures are used. Resolves problems and conflicts among people and processes. Identifies quality improvement opportunities and takes appropriate action.

Here's more exciting information about our Tanana Valley Clinic Family Medicine Clinic

We Offer:

• Benefits: Medical, Vision, Dental, 401k with employer match
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
• Other Benefits: Wellness Programs, Discount Programs

About Tanana Valley Clinic

Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20 years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska.

Position Available: Full Time, Exempt, Monday - Friday

Responsibilities

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications

Requires an Associate's degree in business, healthcare management, or related fields or equivalent education, experience and knowledge.Requires skills normally acquired over three (3) or more years of medical office work, including previous experience with clinic and/or hospital registration and prior authorizations. Must have experience with office management, employee leadership, and/or employee supervision in a healthcare insurance and billing setting. Business skills and experience in the assigned work area are required. Must possess medical terminology knowledge, as well as experience with Medicaid plans and Medicare billing.Requires the ability to make independent, on the spot decisions, to resolve problems as they arise and to anticipate and prevent future problems. Requires the ability to communicate effectively verbally and in writing, and to effectively use common office software. Must have effective human relations and interpersonal skills.As is typical in this industry, variable shifts and hours, and on-call duties may be required.PREFERRED QUALIFICATIONSAdditional clinical knowledge and experience is advantageous. Experience with Cerner or MMS4 applications is preferred. Additional related education and/or experience preferred.

Foundation Health Partners is an EEO/AAP employer;qqualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.