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SUMMARY:
FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.
We have a challenging and exciting opportunity for an Industrial Service Specialist who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.
Primary Purpose:
The Industrial Service Specialist will coordinate inquiries for assistance in troubleshooting product operational issues and requests for warranty replacement service parts for our authorized service centers and self-servicing dealers and distributors. The Industrial Service Specialist will interact with FNA Group's business partners by addressing inquiries and resolving issues by providing a higher level of customer support on specific products and related service issues.
Duties and Responsibilities:
Qualifications:
Education/Certification:
High School diploma or GED required; Technical school or certifications a plus.
Full Time
$62k-88k (estimate)
05/01/2024
05/20/2024
fna-group.com
ELK GROVE VILLAGE, IL
100 - 200
1988
ROBERT PARMLEY
$50M - $200M
Durable Manufacturing
We are a vertically integrated manufacturing company, headquartered in Pleasant Prairie, WI. Wholly owned, we manufacture pressure washers, generators, water pumps, hoses, accessories and replacement parts to consumers and industrial customers globally. Our brand names include Simpson, Delco, Dewalt, Powerwasher and AAA Pumps. Our mission, in conjunction with on-time delivery of the highest quality pressure washers, pumps, hoses and accessories in our industry, is to create a positive and significant impact on our customers projects.