Five Jars offers a unique opportunity to join a dynamic tech industry in the role of a Strategic Business & Solutions Specialist (BDR). This multifaceted position covers the business development process, focusing on providing tailored IT solutions to clients in various industries, including NGO, education, art & culture, and others.

You will be responsible for driving outbound sales while nurturing client relationships and ensuring their success with our digital services. 

This role is a perfect entry level opportunity for those interested in IT and business development, whether you’re just starting out or switching from a different industry!

Who are we

Five Jars is a Full-service Design, Strategy, and Web Development digital agency that creates intuitive, data-driven web experiences. Over the past 6 years, we've delivered more than 100 projects for clients in a variety of industries, including health & fitness, media, arts & culture, and NGOs.

As a team of creative and talented experts, led by leaders with 15 years of experience in technology, we love our projects, working together and doing everything to ensure the company’s and client’s growth.

Responsibilities

• Business Development (70%):
• Prospect leads in target markets, leveraging in-house tools and external databases.
• Convert leads and prospects into deals, qualifying them based on fit and potential.
• Learn from the delivery team about our processes, further collaborate with the sales team to devise strategies and create proposals for clients.
• Present proposals to clients, negotiate contract terms, and close deals while tracking activities in our CRM system.
• Continuously improve sales processes to drive revenue growth.
• Attend trade shows to generate leads and expand our client base.
• Hand off projects to the delivery and financial teams, ensuring smooth implementation.
• Constantly seek new opportunities for client acquisition and process enhancement.

• Client Success Management (30%):
• Renew ongoing agreements and enhance client engagement to drive growth.
• Identify upsell opportunities and foster client satisfaction to ensure retention.
• Oversee project implementation and timelines, collaborating closely with project managers.
• Serve as a point of escalation for client concerns and handle scope changes effectively.
• Collect positive reviews and maintain a comprehensive knowledge base of client projects.
• Keep marketing informed about completed projects and potential marketing opportunities.

• Desire to learn and excel in sales
• Base understanding of sales cycle and business development in digital sphere
• Good understanding of what web development is and digital services
• Understanding of Content Management Systems (Drupal, WordPress)
• Knowledge of creating sales strategies and project sales
• Knowledge of RFP process/presales process
• Proficiency in hybrid technology sales and consultancy skills
• Excellent/native English proficiency

• Outcome-focused pay with commission opportunities
• Professional growth and regular performance reviews
• Benefits such as vacation, sick leave, a day off during official national holidays
• Medical and dental insurance
• Remote work or in the office in Arlington, VA
• Flexible schedule and 7-hour working day
• Happy Hour every Friday with team members
• Help with learning new things (courses, books, etc.)
• Support in participating in conferences
• Warm and friendly working environment
• Flexibility in making decisions, no micromanagement
• Team building and other sorts of online/offline team activities

Five Jars is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so per industry standards and best practices and in compliance with applicable privacy laws.