First Watch - Your Daytime Cafe!

First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units.

Franchised by locally owned Capstone Concepts, LLC

8 franchised locations in Tennessee and one under construction in Asheville, North Carolina. The Asheville location will be opening in the fall of 2021 at the Biltmore Village.

#capstoneconcepts

Our Mission: At Capstone Concepts, LLC, we lead, develop, and care for each other so we can take care of our guests.

Our Motto: Trust. Serve. Lead.

Our Philosophy: We are a hands-on team that believes integrity comes first. Our customer focus, management controls, and relationship drive our growth and build successful brands.

We are looking for team members!

ESSENTIAL DUTIES:

• The Cafe Manager is responsible for supporting the mission, vision, and values of First Watch Restaurants through all they do in their role every day.
• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals.
• Provide efficient and professional service to meet or exceed customer expectations.
• Respond to customer feedback and handle customer concerns/needs.
• Ensure all policies, procedures, and training for team members are being followed.
• Participate in certification of team members.
• Develop Black Hat and Black Apron team members.
• Set standards so the restaurant maintains the highest level of cleanliness.
• Participate in bi-weekly manager meeting to set and enforce standards.
• Ensure all team members follow Capstone Concepts’ uniform standard.
• Supervise food handling procedures and operational processes.
• Ensure safe working conditions as required by OSHA and federal, state, and local governing bodies.
• Verify and complete all paperwork on a daily basis.
• Manage all internal/external communications in a timely and effective manner.
• Ensure daily time keeping is accurate.
• Be ready for white glove inspections.

QUALIFICATIONS

• 2 years management in a full-service restaurant, or 2 years experience at First Watch.
• Black Hat or Black Apron certified for internal promotions.
• Can work in a high stress environment.
• Heavy kitchen experience.
• Proficient in Microsoft Office products.
• Organized.
• Hands-on leadership style.
• Valid driver’s license and personal vehicle insurance.
• Ability to motivate and develop team members.
• Good written and verbal communication skills.
• Time management skills and ability to multitask.
• Ability to make good decisions and find alternative solutions.