Summary:

The Operations Specialist provides operational support for Farm Management Services.

Primary Responsibilities and Duties:

(The summary of duties and responsibilities listed above are representative of the job requirements but, are not meant to be all-inclusive or prevent other duties from being assigned as necessary.)

• Provides scanning assistance and other duties as assigned (10%)
• Sorts mail and delivers or scans to staff (10%)
• Edits and tracks farm manager field reports (20%)
• Prepares and tracks farm lease signing (15%)
  • Tracks changes and makes sure property description and terms are correct
  • Verifies all leases have been signed and updates management as needed
  • Entry of lease information and cash rents into First Farm
  • Implementation of electronic document signing and assist with creation
• Prepares and tracks cash rent invoicing for tenants (5%)
• Assists with data review and comparative analysis of farm operations (20%)
  • Extract data for analysis
  • Prepare reports and work with farm management officers to document process
  • Track annual review process
• Responsible for focused marketing of new customers (20%)
  • Seek out new customers by utilizing online parcel search and other resources
  • Focused mailings to potential clients identified
  • Tracks mailings, response rate and follow-ups to marketing efforts
  • Point of contact for potential new clients which will be assigned to a Farm Management officer / officers for additional follow-up
  • Tracking and potential use of CRM system for future reminders for follow-up
  • Research of Conferences and additional opportunities for Farm Management marketing
  • Development of marketing materials with input of Farm Management Officers
• Position Requirements:
  • Organized, detail and task oriented
  • Analytical skills
  • Ability to work without direct supervisor input
  • Adaptable to high work volumes, ability to prioritize in a fast-paced work environment
  • Microsoft office expertise and overall excellent computer skills
  • Must follow and maintain knowledge of policies and procedures and recognize the necessity for strict client confidentiality.
  • Communicate in a clear and service-oriented manner. Use appropriate, professional language and grammar to effectively exchange ideas and information.
  • Ability to proactively work with both clients and fellow team members.
  • Ability to maintain a regular, predictable attendance