You haven't searched anything yet.
At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions and team participation in charitable events. Through a comprehensive wellness program, employees and their families challenge themselves to healthier lifestyles and receive the necessary motivation and tools. With over 50 locations in four states, First Community Bank offers competitive benefits and the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!
Duties:
The Personal Banker I will establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Inform and suggest new banking products to customers. Provide information to customers on their account such as balance, account status, and check or payment clearing history. Ensure that all the Bank's policies, procedures, and regulatory guidelines are strictly complied with in the process of performing duties. Ensure the customers' confidential information is properly protected and only used for official purposes. Improve customers' banking experience by ensuring that the customers are attended to promptly and all their banking challenges are resolved without delay. Conduct effective checking sales presentations that will result in an appropriate account recommendation and asking for the customer's business. Introduce customers to the Tell-A-Friend program and eagerly hand out Tell-A-Friend coupons with an enthusiastic explanation with each customer transaction. Help customers to understand their in-person as well as digital banking options, allowing them to select the channel that aligns best with their personal preference for doing business with the Bank. Expand technology penetration of retail and business clients by pro-actively using the customer convenience channels offered by First Community Bank; personally using the services allows employees to be a better customer advocate. Open new accounts and service existing accounts as outlined by operational procedures, ensuring required documentation is received and archived at time of account opening. Ensure that deposit exceptions are minimal and addressed quickly after identifying with the goal of no account being at risk of closure due to documentation exceptions.
Qualifications:
Full Time
$59k-85k (estimate)
06/12/2024
06/30/2024
firstcommunitybank.com
BECKLEY, WV
500 - 1,000
1874
SABRINA JASON
$50M - $200M
Banking
First Community Bankshares, Inc. (Opens in a new Window), a financial holding company, is headquartered in Bluefield, Virginia, and provides banking products and services through its wholly owned subsidiary First Community Bank. With roots dating back to 1874, we have a rich history of community and customer involvement, and we thrive on building relationships. First Community Bank operates 44 branch banking locations as far north as Grafton, WV, stretching east to Richmond, VA, and from there, extending west into northwestern North Carolina and east Tennessee. First Community Bank also offers... wealth management and investment services through its wholly owned subsidiary First Community Wealth Management and the bank's Trust Division, which collectively managed and administered $1.04 billion in combined assets as of September 30, 2018. The company's common stock is listed on the NASDAQ Global Select Market under the trading symbol "FCBC". The company reported consolidated assets of $2.27 billion as of September 30, 2018. Our mission is to provide excellent relationship-based customer service, and we are genuinely interested in what's important to you and your success. You are much more than a number, so our employees focusreally focuson finding you the right financial products. Together, we can help you build a better tomorrow.
More
Show less
The following is the career advancement route for Personal Banker I positions, which can be used as a reference in future career path planning. As a Personal Banker I, it can be promoted into senior positions as a Private Banker II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Banker I. You can explore the career advancement for a Personal Banker I below and select your interested title to get hiring information.