This internship will be based in Philadelphia, PA and begin in the fall of 2024.

The Foundation for Individual Rights and Expression (FIRE) is a nonpartisan, nonprofit organization dedicated to defending and sustaining the individual rights of all Americans to free speech and free thought. Please visit www.thefire.org to gain a sense of our work and mission.

FIRE is looking for passionate, team-oriented, and driven undergraduates (rising sophomores, juniors, and seniors) attending colleges and universities in the United States

FIRE offers a fast-paced and exciting work environment. Working at the headquarters of a national nonprofit, the student will be immersed in the general functions of running the office while learning about civil liberties in higher education from professional free speech advocates. FIRE is seeking an energetic undergraduate IT Assistant to aid with the organization’s varied activities by taking on responsibilities including, but not limited to: 

• Performing day-to-day operations such as answering the phones, dispatching tickets, and assisting with the general user experience. 
• Conducting research on various IT-related topics.
• Performing basic CRM administration and data maintenance duties.
• Performing basic website administration duties.
• Performing other duties as assigned

FIRE provides many educational opportunities such as the opportunity to work with FIRE’s leadership and other experts on civil liberties in education. The IT Assistant will have a well-rounded experience that familiarizes the individual not only with FIRE’s activities, but also with the moral and intellectual foundations of FIRE’s work. FIRE hosts a variety of robust IT solutions, providing the candidate exposure to mobile device management, enterprise cloud solutions, and best-in-class user experience and support.

A successful candidate will have:

• Excellent computer skills (Mac) including knowledge of MS Office and the Google Workspace/Gmail platform.
• Comfort using Excel or Google sheets.
• Excellent customer service skills and the ability to work with a variety of stakeholders across multiple levels of the organization.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• The ability to work independently.

Preferred Qualifications:

• Experience in an IT support role or troubleshooting experience. 
• An understanding of and enthusiasm for FIRE’s mission.
• Salesforce, or other CRM and data management, experience.
• Student leadership experience.

FIRE’s office is located at 510 Walnut St, Suite 900, Philadelphia, PA, 19106. Commuters that live outside walking distance can easily access FIRE through SEPTA regional rail, subway, bus service, or PATCO rail service. Parking is also available in the area at a variety of lots and garages for between $15 and $30 a day.

The IT Assistant will work in a standard office environment. To perform job responsibilities, the IT Assistant will utilize personal computers, copying machines, and telephones. Some lifting of objects weighing up to 30 pounds may be required. On occasion, the IT Assistant may be asked to perform errands which will involve walking to places within the immediate vicinity of the FIRE office. 

Students will be evaluated at regular intervals. Highly successful candidates may be invited back for future intern experiences or may be offered a part-time position, however, further employment is not guaranteed.

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