Finger Lakes Dental Care of Canandaigua is looking for a Team Leader to our Dental Hygiene team. The Ideal leader will provide leadership, inspiration, motivation, clarity and guidance to all of our Canandaigua Dental Hygienists.
As a Hygienist, providing patients with exceptional, personalized care is of the utmost importance to ensure patient retention and growth. As an integral part of our leadership team, you’re expected to uphold the highest standards to best represent our hygiene team and organization.
Our Ideal Hygienist Is

• On Time
• Organized
• Helpful
• Inspiring
• Sincere
• Empathy & Compassion
• Confidence
• Optimism
• Strong Interpersonal Skills
• Problem Solving Skills
• Has direction and focus
• Innovative
• Honest
• Thorough and detail oriented
• Respectful of others time
• Passionate about their job
• Looks ahead at the schedule to keep everyone on time
• Communicates well with patients and team members
• Current with CE and educated about the most advanced Hygiene techniques
• Team Player
• Engaged
• Embraces the ever-changing use of technology
• Open to feedback
• Flexible
• Lives our Core Values

We expect our Dental Hygienist to embrace our Core Values, they are as follows:WHO Can Patients Confidently Trust In?

• When in Doubt, Do the Right Thing: When we make a mistake, we will make it right, no matter what the consequence. We will always do what is in the best interest of the patient. We will always do what is in the best interest of our team as a whole vs one individual.
• Humility: We will readily admit when we are wrong. We will own our mistakes and shortcomings. We will laugh at ourselves, realizing that no one is perfect. We will strive to be modest with each other, not being boastful or brag.
• Customer Service: We will treat people with kindness, dignity, courtesy, sincerity and respect. We will intently listen to our patients and deliver upon what we say we will do. We will happily treat every patient interaction and concern with efficiency, knowledge and fairness. We will be as accommodating as possible. We will not practice Customer Service like the typical medical/dental office. We will exceed expectations, doing everything we can to help our patients. We all realize we are in business to serve our patients.
• Ownership Mindset: We will own our specific roles and responsibilities and perform them at the highest level possible. We will constantly evaluate our skill sets and be motivated to become better, seeking out mentorship, continuing education and growth. We will continually take initiative, own our decisions, communicate proactively, be reliable and take responsibility for our mistakes. When we see a problem, we will solve it, never passing the buck.
• Professional Excellence: We will strive for continual professional and personal improvement. We will give our best every day. We will never stop learning, never stop trying to improve on every level. We will make strides to constantly improve ourselves and our ability to serve our patients. We will not settle for complacency. We will try to be better than we were yesterday. We will try and make people around us better.
• Influence & Impact: We will never minimize the influence and impact we can have on others. We will act as lighthouses for others, specifically team members we work with, the communities we work in and our patients that we serve, being the role model that others need in their life. We will love others at the highest level, being honest and truthful with them when we see opportunities to facilitate their own growth and impact. We will act to improve the lives and attitudes of the people around us. We will always be willing to go into the storm for the betterment of others.
• Team Player: We will always strive to be positive, dependable, helpful and make ourselves available to others. We will look past our personal position for the betterment of the team. We will seek out others to help when able. We will readily accept offered help when it will benefit the office as a whole. We will strive to be the type of person the rest of the team wants to be around. We will be as reliable and dependable as possible with missing time from work. We will be someone that can routinely be counted on to do not only our job, but to help accomplish the tasks of others.
• Compassion: We will be truly concerned about the well-being of our co-workers and our patients, always showing them respect. We will listen intently when someone confides in us. We will be sensitive and concerned for others feelings. We will show empathy with patients if they have struggles like high anxiety, lack of money and/or lack of perceived needs for treatment. We will always listen first. We will constantly try to put ourselves in the other person’s shoes, trying to see the situation from their perspective.

As our Lead Dental Hygienist, you would be responsible for the following, including all regular duties of a Dental Hygienist. You contribute to Finger Lakes Dental Care’s continued success by passionately executing the organization’s business model, promoting the organizational culture, mission and Core Values. The Lead Dental Hygienist is responsible for the development of the Dental Hygiene team in the office. Focusing on patient outcomes and patient experience, as well as fostering team collaboration, sharing information & ideas and challenging your team to innovate, will be key to your role. Treat every interaction with a patient as an opportunity to create trust, while empowering the team to find new ways to change the way our patients feel about going to the dentist!
As a team leader, you must keep the best interests of your team in mind at all times, communicate team assignments & plans and motivate team members to give 5-star patient service. You will inject positive energy into the office with a teamwork attitude.