Description

Job Title: Compliance Manager 

Department: Operations

Reports to: VP of Operations 

Hours per Week: Salary Exempt

Position Summary

The Manager of the Compliance team will be responsible for researching, developing, implementing and monitoring of all Compliance for the Credit Union. You will have a primary role in the Credit Union’s compliance efforts and other duties to minimize the Credit Union’s exposure to risk; monitoring changes in laws, regulations and examination trends, and assisting in revision and implementation of policies and procedures. Our Compliance Manager will work to comply with all federal and state laws and regulations including the Bank Secrecy Act, Patriot Act, Office of Foreign Asset Controls, FCRA, FDC and Graham Leach-Bliley. Additionally, provides quality, professional service to external and internal members, and answers inquiries pertaining to the Credit Union's policies and procedures. 

Primary Responsibilities:

• Leads, coordinates, and monitors credit union compliance with all applicable rules and regulations both inside and outside of the credit union
• Prepares monthly and annual compliance update reports for the Board of Directors
• Performs appropriate research and provides answers and/or solutions to compliance and legal related questions from across the organization, in a timely manner
• Develop and implement compliance review and assessment process to ensure compliance at all levels, including accuracy of policies, procedures, disclosures, forms, marketing materials, etc.
• Develops and implements a system of internal controls and procedures for complying with rules and regulations as part of the Compliance Program
• In conjunction with the Training Department, develops and coordinates the training of all managers on their roles and responsibilities with rules and regulations, compliance and legal processes making sure that expectations are clear for each business unit
• Ensures all staff whose activities and responsibilities involve transactions covered by the Dodd-Frank Act’s “Unfair, Deceptive and Abusive Acts and Practices” (UDAAP) Section have initial and ongoing training
• As vendor relationship manager, monitors all vendor contracts and service agreements, hold vendors accountable for their actions, and perform detailed responsibilities as noted in our board-approved Vendor Management Program
• Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP) and Customer Due Diligence (CDD) daily to ensure compliance with current regulations. Follows policy and procedures related to SARs by reporting suspicious activity to the Compliance department. Completes mandatory BSA/AML annual training via online web course
• Responsible for the accuracy and maintenance of all Compliance Department policies and procedures
• Develops and trains Compliance team by providing monthly one-on-ones, annual performance reviews and leadership training
• Responsible for the Compliance department by creating annual budgets and aids in key performance indicators to aid in our members and credit unions success

Knowledge, Skills and Abilities:

• Possess good interpersonal and verbal skills necessary to relate to and collaborate with staff and members while maintaining a friendly, cheerful, and courteous demeanor throughout the workday. Maintain a positive attitude toward the members, employees, and the credit union and provide SPARK! Service.
• Possesses a good working knowledge of all Credit Union products and services including the rules and regulations, policies and procedures. Is highly motivated to independently acquire additional knowledge and/or training to stay current on all Credit Union products and services and all compliance related rules, regulations and laws.
• Experience with the Credit Union's computer system and some knowledge of other programs is desirable, i.e., Windows, Word and Excel, Verafin, ComplySight 

Requirements

Qualifications & Education

• Bachelor’s Degree in related field 
• Three or more years of compliance or legal experience at a financial institution, preferably in a management or supervisory capacity
• CUCE Certification is preferred

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sedentary work; sitting for most of the time 
• Exerts up to 10 pounds of force occasionally 
• Repetitive hand motion for typing
• Position requires the ability to visually recognize, reconcile, and verify numerical details for accuracy
• Must be able to communicate through speaking and hearing and use visual acuity for reporting and presenting information to other employees and credit union members. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is professional and typically moderate
• Must be able to function in an office environment with frequent interruptions by other employees
• Ability to work hybrid, remotely and in office

This job Description is not a complete statement of all duties and responsibilities comprising this position.