12 credit collections specialist Jobs in chicago, il
Randstad US is Hiring a collections specialist Near Chicago, IL
collections specialist.
chicago , illinois (remote)
posted may 6, 2024
**job details**
summary
$37,440 - $37,441 per year
permanent
high school
category office and administrative support occupations
referenceAB_4529253
job details
Do you enjoy working from home? If so, then this may be the position for you. Enova is hiring experienced Loan Collection Specialists. This is a Direct Hire position, so you would be an employee of theirs from day one. Enova operates multiple consumer lending brands, each with distinct offerings and customer criteria. In the role of a Collections Representative, you will specialize in one brand through our comprehensive 4-week training program. Following the completion of training, your responsibilities will involve reaching out to customers, identifying solutions, and assisting them in maintaining consistent loan payments. This role requires comfort and proficiency in working with customers through challenging situations.
Responsibilities:
- Efficiently manage both incoming and outgoing calls to address customers with overdue loan payments
- Work with customers to find solutions for overdue accounts, negotiate payment plans, and facilitate arrangements for bringing accounts up to date
- Address customer concerns and resolve issues related to overdue payments, demonstrating empathy and professionalism
- Maintain effective communication with customers, explaining the consequences of overdue payments and providing assistance in resolving financial issues.
- Update and maintain accurate records of customer interactions, payment arrangements, and any other relevant information in Enova's database
Requirements:
-Minimum 1 years experience as a Loan Collection Specialist
- Minimum 1 years experience in a high volume Call Center setting
- Proficient in phone communication and verbal skills, with a keen ability to actively listen
- Familiarity with CRM systems and their practices
- Customer-centric approach with adaptability to various personality types Applicants must live in Chicago, Iowa, Wisconsin, Missouri or Wyoming Email resume to patrice.matthews@randstadusa.com to
salary: $37,440 - $37,441 per year
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
Collectors are tasked with managing both inbound and outbound calls from customers with overdue loan payments. The primary goal is to confidently identify effective solutions that will assist customers in making consistent loan payments.
Applicants must live in Chicago, Iowa, Wisconsin, Missouri or Wyoming
Skills
Consumer Collections
Credit
Collections (1 year of experience is preferred)
Mortgage Credit/Collections
Credit & Collections
Call Center (1 year of experience is preferred)
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
**get in touch**
we are here to help you with your questions.
PM
**patrice matthews**
patrice.matthews@randstadusa.com
Job Summary
Full Time
$37k-47k (estimate)
06/06/2024
06/24/2024
usrandstad.com
Jacksonville, FL
<25
Business Services
Related Companies
The following is the career advancement route for collections specialist positions, which can be used as a reference in future career path planning. As a collections specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary collections specialist. You can explore the career advancement for a collections specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collections Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Specialist job description and responsibilities
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
02/26/2022: New York, NY
Collections specialists are responsible for managing overdue accounts for an organization.
12/16/2021: Port Arthur, TX
They prepare official receipts and coordinate with account payable specialists from other companies with pending payables.
01/03/2022: Omaha, NE
remind the clients for the overdue payment
01/05/2022: Fayetteville, NC
Contact clients for overdue outstanding payment
02/28/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Specialist jobs
Build an optimized Collections Specialist resume quickly and easily using administrative skills.
02/02/2022: Omaha, NE
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
02/04/2022: Idaho Falls, ID
These more advanced collection specialists must know, understand, and follow federal guidelines for these actions.
02/03/2022: Elkhart, IN
Learn excellent knowledge of billing procedure
03/03/2022: Utica, NY
Relevant work experience as a Collections Specialist are prefered
03/03/2022: Charleston, SC
Step 3: View the best colleges and universities for Collections Specialist.
