Works to resolve any post-closing issues and reviewing data to ensure the timely processing of the department. Responsible for following up on any outstanding conditions and uploading any missing and/or corrected documents to the Loan Origination System. EXPECTATIONS. Reviews data reports and report any findings to Team Lead. Follows up on outstanding conditions. Uploads missing and/or corrected documents to the LOS. Sends missing and/or correcte...
Responsible for the reception, organizaztion, and distribution of mail among departments within the corporation. EXPECTATIONS. Receives, sorts, and distributes incoming mail, including funding applications and related documents, by department/branch/individuals. Logs all incoming mail/packages and delivers each to addressee. Uses fax and scanning machines to upload funding applications and associated documents into the appropriate digital systems...
As a Product Owner Digital, you will work with an Agile development team to build features and applications for Finance of America's customer HUB. As a connecting point between product management and technology, you will utilize a unique blend of business and technical savvy to make the company vision a reality. As a member of the HUB platform product management team, you will take an active role in amplifying the voice of the customer and the pr...
Responsible for providing customer service support to Finance of America Reverse (FAR) by building relationships with borrowers over the phone to assist in general inquiries, basic product knowledge, and a warm handoff to the sales department who can provide solutions based on their needs. EXPECTATIONS. Provides an excellent standard of service and ensures customer satisfaction. Handles both inbound and outbound customer service and sales-related...
Plays a key role in designing, building, and maintaining custom software solutions. Works closely with both the product owner and development team to deliver high quality software to meet stakeholder requirements. Makes the team better by helping others when needed, providing ideas during the planning/refinement process, and encouraging discussion and collaboration with other developers. Helps to ensure that standards are being upheld, and proces...
Responsible for bringing design solutions to life which adhere to marketing strategies and business goals. Uses in-depth knowledge of graphic design, styles and layout techniques to manage projects efficiently. EXPECTATIONS. Designs forward-thinking, results-focused, visually engaging assets in print and digital formats to meet strategic marketing and business goals across all channels. Develops innovative design solutions through research, brain...
Responsible for calling all company provided leads and selling the loan products offered by Finance of America Reverse (FAR) by meeting and calling on clients, referral sources, and business prospects. EXPECTATIONS. Manages sales opportunities and develops and executes marketing strategy with support and guidance from the Sales Manager. Produces high quality loans which meet Reverse Mortgage guidelines while providing superior customer service. S...
