DEPARTMENT: Customer Care Center (CCC). REPORTS TO: Customer Care Manager (CCM). DIRECT REPORTS: None. FLSA STATUS: Non-Exempt/Hourly. POSITION: South Bend, IN (Monday to Friday) / Hours may vary to meet the needs of the business. JOB DESCRIPTION. – As the RMA Specialist, you will be responsible for ensuring that you provide excellent service to our customers if their order did not meet their requirements, while adhering to the FDC terms and cond...
