M Health Fairview University of Minnesota Medical Center, located on the West Bank of the Mississippi River in Minneapolis, is looking for dedicated Patient Care Supervisor to help lead the Emergency Room team! Are you ready to join this exciting group of people?

The Emergency Room Patient Care Supervisor is responsible for assisting the Manager/Director with department operations. This nursing leadership includes supervision of personnel and projects as delegated. About our Emergency Department:

• 19 beds in the main section and 7 in section two.
• Provides care to 30,000 patients annually, average 80 daily.
• 50% of patients are mental health.
• Multidisciplinary approach to all emergencies.
• Care delivery team: Board Certified/Eligible ED physicians, RNs, ER Techs, Health Unit Coordinators, Psych Associates, 4-5 patients per RN.

This is a full time salaried position. We offer a generous benefits package including medical, dental, paid time off, retirement options, tuition reimbursement, student loan repayment program, and more. Check out more of our benefits information here: www.fairview.org/noncontract

Job Expectations:

• Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
• Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
• Prioritizes assignments to assure timely, productive, and efficient use of resources.
• Assists NM to manage equipment inventory and supply management within operational budget.
• Collaborates with Nursing, Provider leadership and other team members to implement and evaluate standards of practice.

• Collects and analyzes quality data and uses process improvement methodology to insure deliver of safe and quality patient care.
• Assists with department change and acts a change agent in of system change, procedure change and process changes.
• Demonstrates skills/abilities in provision of patient care
• Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
• Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.

• Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
• Ensures compliance with organizational policies and procedures.
• Advocates for patient, family and staff needs.
• Drives improvement activities that promote patient centered care and positive customer experience.
• Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
• Promotes a culture of high employee engagement, professional development, nursing education and research.

Minimum Qualifications:

Required

Education

Bachelors degree in Nursing. If Masters degree is in nursing or healthcare, Bachelors degree in other area of study will be accepted.

Experience

Two years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. Knowledge of patient population served in area of responsibility.

License/Certification/Registration

Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire.

BLS certification

Preferred

Education

Masters degree in nursing, health care administration, business administration or related field.

Experience

Three years or more nursing experience preferred.

License/Certification/Registration

ANCC or AONL Certification