Why M Physicians? Regardless of role, we recognize that every member of our team is vital! The Specialty Scheduling Coordinator assists specialty patients, family and health care providers within the specialty service line with all scheduling and appointment coordination needs. Scheduling can include initial evaluations, consult visits, follow-up visits, pre visits, post visit evaluations, and specialty specific procedures. This position is responsible for processing external referrals to the specialty service line. Coordinates care/information with care team and/or administration. Specialty Scheduling Coordinator Overview Key responsibilities include but are not limited to: Answers, coordinates and facilitates all calls for patient scheduling for the service line in a timely manner Secures information pertinent to the patient visit Completes intake with as much data/facts/information as possible to assure appropriate registration, scheduling and insurance coverage Collaborates with multiple supervisors, managers, operations directors and service line leaders Works closely and effectively with clinic team to ensure patients are scheduled appropriately, in the correct timeframe and have a seamless experience Documents scheduling and/or referral process in Epic and documents returned calls by date, time and method Communicates effectively with other members of the health care team at all levels to ensure effective service Communicates verbal and written information in clear, concise, accurate, and timely manner Minimum Qualifications: Post high school education in a medical related field 2 - 3 years of strong customer service experience Prior experience in complex patient scheduling and registration in a clinic setting Strong medical terminology skills Strong attention to detail and organizational skills Broad knowledge of specialty service line Location: At this time, this position will be working remote. (MN residents only) Hours: Monday-Friday, 8:30am-5:00pm Benefits: Healthcare (Vision/Dental included) 401k, parking, financial assistance, among others. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Company Overview: At University of Minnesota Physicians (M Physicians), we are on a mission to deliver exceptional patient care, advance medicine through research, and train the next generation of health professionals. M Physicians is the multi-specialty group practice for the University of Minnesota Medical School faculty clinicians, community-practice clinicians, advanced practice providers, and healthcare professionals. We serve the land grant mission of the University by providing high quality specialty and primary care, innovative and leading-edge cures and treatments, and access to the latest evidence-based care to patients across the state of Minnesota and beyond. Employment Update: As an organization deeply rooted in our community, it’s our responsibility to protect the wellbeing of our teams, provide a safe and healthy environment for those we serve, and to set an example for our neighbors. We take our obligation to care for our patients seriously. That is why M Physicians is requiring all employees, providers, learners and volunteers to receive an annual Flu vaccination unless a reasonable accommodation or exemption is granted. Application Instructions: External Candidates: Click “Apply” and sign in with your account. If you are a new applicant, select “Create Account”. Employees: If you are a current University of Minnesota Physicians employee, please log into Workday to access our Internal Careers Site. Contingent Workers: If you are not an employee but have an active Workday account with the University of Minnesota Physicians, please log into Workday and apply using the Find UMP Jobs Worklet.