3 front desk Jobs in mehlville, mo
Hampton Inn & Suites is Hiring a Front desk supervisor Near Mehlville, MO
4200 Midamerica Lane
South St. Louis
I-55 & Butler Hill Road
Starting Pay : $17.75 per hour
We are seeking a friendly, energetic and dependable Front Desk Supervisor to join our team of professionals! The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs.
Responsibilities of Front Desk Supervisor Include :
- Ensure the complete and constant satisfaction of all hotel guests
- Resolves guest complaints
- Confirms that all aspects of a guest's interaction with the facility concerning the front office operations and complete and accurate
- Ensure implementation of programs meet or exceed the goals of the team
- Spearhead and direct service culture actions plans
- Responsible for interviewing, hiring counseling and evaluating all front office and reservations staff
- Train, evaluate and schedule Guest Service Representatives
- Implement new programs and policies
- Maintain and ensure compliance with all brand and company standards
- Supervise reservations, group information and functions
- Assist in the budgeting process
- Participate in daily and weekly revenue meetings
- Ensure GSR behavior is abiding to employee handbook
- Assist in scheduling and facilitating classes for new hotel hires
- Responsible for training and supervising
- Hold meetings for front desk team members on selling, rate management, customer service, etc.
Skills :
- Exceptional people / interactive skills
- Leadership / Supervisory abilities
- Strong communication skills and processes
- Capability of utilizing operating systems and computers
- Possess high level of energy, creativity and enthusiasm
- Excellent oral and written skills and communications
Education / Experience :
- Minimum of 3 years of guest service experience
- Minimum of 2 years of management experience
- Must be at least 21 years of age
- Competent knowledge of all functions of the job with or without reasonable accommodations
Last updated : 2024-06-05
Job Summary
Full Time
Accommodations
$35k-49k (estimate)
05/04/2024
09/06/2024
hamptonsouthpark.com
CHARLOTTE, NC
25 - 50
Private
GREG PANOS
$10M - $50M
Accommodations
Related Companies
The job skills required for Front desk supervisor include Front Office, Guest Service, Customer Service, Scheduling, Leadership, Front Office Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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