Part Time Sleep Specialist (Retail Sales Associate) - Kenwood Towne Centre - Cincinnati, OH Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, and furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

**Retail Associate:**

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Caspers offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good nights sleep.

**Nuts and Bolts:**

This is an hourly role based in our Kenwood store. You must be available to work at minimum 3 days a week with weekend availability.

**When youre not catching zzzs, this is what youll do**

* Provide exceptional service to every person that walks through our doors

* Follow up with customers through clienteling and e-mail correspondence

* Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products

* Maintain the highest level of product knowledge and expertise

* Maintain the visual integrity of the space

* Create and process in-store sales

* Process and receive inventory replenishments

* Assist with setting up and executing community programs and events

* Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

**Our dream candidate is...**

* Excellent communicator with a passion for people

* Strong written and oral communication skills

* Effective and expedient problem-solver with a meticulous attention to detail

* Passion for Casper's core mission and values

* Positive attitude and feels there is no task too small

* Self-starter; entrepreneurial disposition

* Eager to be at the frontline of a fast-paced and growing brand

* Must understand and appreciate experiential retail

* Ability to lift 50 lbs. and be on your feet all day

* Mac and Google suite proficiency is a plus

****The syrup on your waffles****

* Employee Discount to use on whatever you like! (with a few exceptions)

* Salary to pay your bills and a potential bonus for some splurging

* Gifted Bedding after tenure milestones

* Paid Sick Time

* Incentivized Referral Program