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Business Systems Analyst II - Small Business Administration
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$70k-86k (estimate)
Full Time 1 Week Ago
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First Citizens Bank is Hiring a Business Systems Analyst II - Small Business Administration Near Durham, NC

Overview:

This position will primarily supports the Merchant Services Department which is expanding its footprint along with other business areas as needed based on enterprise objectives and goals. Ideal candidate will have experience working in support of loan origination and/or loan servicing systems working with both users and technical staff in team-oriented environment. Ideal candidate will assess research, analyze, and document requirements based on banks SDLC guidelines from stakeholders as needed. Understand downstream impacts of any system changes and work with downstream partners to ensure seamless changes. Participate actively to resolve issues/defects and identify root causes that may arise. Work with Vendors to ensure all updates and enhancements are applied in a timely manner along with ensuring that the necessary documentation is maintained for audit and IT Compliance.

Responsibilities:
  • Identifying Requirements - Works with internal stakeholders to help define requirements and communicates them using specifications, reports, project plans, or other forms of documentation. As the primary interface between the Business and Technology you will be required to analyze and validate published Business Requirements to be converted to system requirements allowing development by the development teams. Finally participate in testing of developed solutions to help ensure successful implementation.
  • Communications - Communicate effectively with both technical and non-technical audiences across the organization. Will help facilitate various meetings as per project manager guidance during projects. In addition, you will be responsible for regular communications with business units you support.
  • System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements.
  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement.
Qualifications:
    Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support
    Preferred: Bachelor's Degree and 4 years of experience in Business/Systems Analysis or High School Diploma or GED and 8 years of experience in Business/Systems Analysis

Desired Skills: Required Applications: Microsoft Excel, Word, Visio, PowerPoint, Project.

Plus skill: Experience with database reporting tools such as PowerBi, DB Visualizer, SQL Server Management Studio.

Job Summary

JOB TYPE

Full Time

SALARY

$70k-86k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/23/2024

WEBSITE

firstcitizens.com

HEADQUARTERS

MILWAUKEE, WI

SIZE

3,000 - 7,500

FOUNDED

1898

CEO

RALPH GARCIA

REVENUE

$1B - $3B

INDUSTRY

Banking

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About First Citizens Bank

For more than 100 years, Raleigh, N.C. -headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, weve built our company on such timeless values as integrity, hard work and taking the long-term view. In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First Citizens has grown to more than 550 branches in 19 states. First Citizens today is a full-service banking institution with more than 6,500 employees. Our parent company, First Citizens BancShares, Inc. (NASDAQ: FCNCA), has more ... than $35 billion in assets. First Citizens is now the countrys largest family-controlled bank, with a record of stable leadership few institutions can rival. First Citizens offers: Traditional banking services. Essential business and professional services. Wealth management capabilities. Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. For over 120 years, customers have trusted First Citizens with their money and their futures. And thats a trust weve always taken seriously. For every First Citizens customer, now and in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best bank we can be. As we say, Money isnt everything. But so much depends on what you do with your money. First Citizens Bank. Forever First. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). Equal Housing Lender Member FDIC More
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