Job Details
Level
Experienced
Job Location
Support Center - Lancaster, PA
Position Type
Full-Time
Education Level
Not Specified
Job Shift
Day Shift
Job Category
Training
Description
SUMMARY
The Training Assistant will play a crucial role in supporting the training lead in planning, coordinating, and delivering various training programs and workshops for staff and management. This position requires someone who is engaged and passionate about educating others. In addition, it requires an eagerness to contribute to the development of others in both professional and personal ways.
ESSENTIAL JOB FUNCTIONS/MAJOR TASKS

1. Assist with the development and implementation of training programs, including curriculum design, content creation, and instructional materials preparation.
2. Train new hires in company policies and procedures and use the best training methods for a specific purpose or audience.
3. Assist in coordinating logistics for trainings sessions. To include schedules, venue booking, equipment setup, and participant registration.
4. Assist in maintaining training records and databases, including attendance tracking, evaluation forms, and participant feedback.
5. Provide administrative support for training initiatives, such as managing trainings calendars, processing invoices, and handling inquiries from relevant groups.
6. Assist with collaborating with internal teams to update and enhance training materials based on feedback, industry trends, and best practices.
7. Attend seminars and meetings to learn new training methods and techniques. Use the knowledge to assist in preparing and coordinating future training sessions.
8. Stay current on developments in training methodologies, technology, and adult learning principles.
9. Assist in marketing company training opportunities to employees to encourage participation.
10. Inform employees on scheduled training and track their progress on training.
11. Assist in maintaining accurate, up to date, individual training records.
12. Become certified to teach; CPR/First Aid, medication administration, WELLE, and any other training programs utilized by Excentia Human Services and relevant groups.
13. Any other duties and/or special projects that may be assigned.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the training assistant. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk; sit; climb or balance; stoop, kneel, occasionally crouch, or crawl; and frequently to smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 100 pounds with assistive devices, i.e. lift, cart, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
OCCASIONALLY-0-35% OF TIME
FREQUENTLY-36-74% OF TIME
CONSTANTLY-75% OF TIME
Driving
Standing
Sitting
Climbing
Bending
Reaching
Crawling
Walking
Lifting/Carrying/Pushing/Pulling 0-10 lbs.
Squatting
Lifting/Carrying/Pushing/Pulling 26-50 lbs.
Lifting/Carrying/Pushing/Pulling 11-25 lbs.
Lifting/Carrying/Pushing/Pulling 50-100 lbs.
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The noise level in the work environment is usually moderate but can be loud at times.
This is not a work from home position.
Qualifications
QUALIFICATIONS/PREREQUISITES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the ability to work independently as well as part of a collaborative team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

1. COMMUNICATION

Required public speaking ability. Ability to read, interpret, and write documents and reports with a professional foundation. Ability to speak clearly and express self well with a diverse group of individuals, family members, staff, professionals, and medical personnel. Strong computer skills, (Microsoft Office, Excel, LMS) ability to navigate the internet and complete web-based research is required. Excellent communication skills, both written and verbal, with a customer-centric approach.
2. MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Able to analyze data.
3. REASONING ABILITY
Ability to apply common sense understanding to carry out instructions provided in written, oral, or diagram form. Adaptability and flexibility to accommodate changing priorities and deadlines.
4. EDUCATION/EMPLOYMENT EXPERIENCE
Minimum of a high school diploma and at least 1 year of experience working in the human service field. Previous experience in training coordination, administration, or related roles is preferred.
5. OTHER

• Must be able to work flexible hours to meet the training needs of staff.
• Moderate understanding in various presentation software.
• Must have strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Detail-oriented with a commitment to accuracy and quality.
• Passion for learning and professional development.
• Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend meetings and trainings.

ACKNOWLEDGEMENT: I have reviewed and understand the requirements including the essential job functions and physical demands of this job description and I agree that I can perform these requirements with or without reasonable accommodation. Excentia is an Equal Opportunity Employer.