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Why This Role?
Eterneva’s goal is to change the cultural conversation of death, grief, and remembrance for as many people as possible. Eterneva offers a unique customer journey to help transform the grief around the loss into remembrance around what was remarkable about the loved one. We do this through a unique offering of services and products, all centered around the notion that loved ones should stay a part of our lives and should be remembered remarkably.
Eterneva’s premier product is memorial diamonds. We transform the residual carbon from cremated remains into diamonds and set these diamonds in a wide variety of jewelry items. We provide our customers with high-quality, detailed video and images so our customers can see each stage in the transformation for themselves.
The core activities will be transferring cremated remains from one container to the next, and then doing a recorded voice "reveal" of the purified carbon for the customer.
Focus of this Role:
Baseline Responsibilities:
Receive and inspect cremated remains
Process cremated remains into pure carbon
Document all steps with proper documentation and digital media
Maintain absolute vault integrity
Host facility tours for customers and internal resources
Additional Skills:
You are an extremely strong verbal communicator
You're empathetic, bright, positive and really good at connecting with others and making them feel understood
You're mission-driven, want to serve others, and be a part of something greater than yourself
You're an incredibly hard worker and love working with people as self-motivated as you
You're honest and transparent
How We’ll Measure This Role:
Adherence to company values
Quality of day-to-day work
Brand-audit results of “secret shopper” media reviews
Carbon-vault audit results from system-driven cycle-counts
Maintained cleanliness and organization of ops areas
Level of detail-orientation in maintaining process records & documents
Creativity in optimizing & adapting processes in collaboration with the HPHT Growth Manager
Prerequisites for Role:
Film a 60 second video providing a journey update to a customer
Full Time
Wholesale
$45k-56k (estimate)
03/27/2024
05/26/2024
eterneva.com
AUSTIN, TX
25 - 50
2016
<$5M
Wholesale