The Escrow Receptionist provides a variety of clerical functions that mainly involve answering phones, greeting visitors to the office, scheduling closing appointments, preparing daily deposits, balancing, coding receipts, filing, and supporting management and/or office staff. Assignments are generally routine in nature and are carried out in accordance with general work instructions and established office practices, procedures, and precedents. If you are looking for a position with an integrity-driven escrow team, look no further, apply now!

Responsibilities:

Operate multiple-call telephone console and route calls to the appropriate person(s) or location; ensure callers are not on hold and unattended for long periods of time.

Greet visitors; notify person(s) being visited. At all times, be at or close to receptionist area when guests are expected, or go to reception area immediately upon notification that guests are expected. Maintain the appearance of the reception area and other areas, as assigned. (50-60%).

Responsible for calculating daily banking. Provide an initial review of data for accuracy of amounts and account numbers. Assign coding to assure accurate tracing of all receipts. Perform batch entry and other data input, key verifications, prepare daily deposits, balance, code receipts, and filing. Total accounts, prepare account statements and generate other reports, as required. Maintain files and records of charges. Complete month-end and other reconciliations. Provide accounts receivable assistance and serve as a liaison with other departments regarding questions. Research banking discrepancies. (20 30%).

Operate copy machines and fax machines when needed. Maintain correspondence and data files, packets, and rosters; prepare routine reports; coordinate scheduling of meeting rooms; and assist associates and staff on an as needed basis. Responsibility to maintain the inventory of office and Marketing supplies for the office take out going FedEx envelopes to FedEx drop box at the end of the day and prepare outgoing mail. (0-20%).

Perform light computer work; typing of correspondence and other material from drafts; compose and type routine letters, notices, and other material using general terminology. May input listings into the MLS computer system. May act as a backup to other departmental positions when needed. May open and close the business office. (0-20%).

Maintain appointment schedules; provide detailed responses to information requests and refer them to the appropriate person(s). (0-15%).

Perform any additional responsibilities as requested or assigned. (0-5%)

Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.

Establish and maintain positive and productive work relationships with all staff, customers, and business partners.

Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.

Qualifications:

Administrative support, secretarial, and clerical experience required

Exceptional problem solving, customer service, time management, and communications skills

Microsoft office experience required, escrow software experience preferred

High school diploma or GED required -- some college preferred

Strong personal computer and keying skills; proficient in Word and Excel. Typing speed of 45-60 w.p.m. preferred.

Ability to work independently and to prioritize and handle multiple tasks and projects concurrently.

Excellent customer service and interpersonal skills.

Effective oral and written communication skills.

Must pass full DFPI background check.

About Company:

Real Estate Innovations, Inc. is a thriving real estate firm with 4 offices in the Inland Empire.

Our culture is one of people who are serious about delivering outstanding customer service and helping each other reach their goals. We see managements job as providing the tools, resources, and leadership to help everyone meet or exceed their objectives.

Our Equal Opportunity Promise:

We are committed to fair hiring practices and operate as an equal-opportunity employer. We do not discriminate on the basis of race, sexual orientation, age, marital status, religion, or nation of origin. We pride ourselves on being exceptional leaders and members of our community and we're committed to treating all our potential employees with the same level of care and respect.