We are hiring for a temporary Medical Front Desk to join our team in the Peabody, MA area. If you are looking to go into healthcare, this will be a great opportunity for you as the only requirements are strong customer service experience, basic healthcare knowledge, and a high school diploma. and We are seeking candidates who are a team player, organized, and someone who is both reliable and responsible.
What's in it for you?

• Dental, health, vision
• Weekly Pay
• PTO
• Free Parking

Hours: M-F 8-5:00pm
Job Type: Contract
Job Title: Medical Front Desk
Pay: $19-21/hr
Available Location(s): Peabody, MA
Department : Orthopedics
Overview
Serves as initial person to greet, instruct and direct all patients visiting or calling the surgical center - utilizing skills of tact, diplomacy and confidentiality in a professional manner. Greets patients and public, checking patients in for their procedures, answers telephones, verifies and updates registration and collects payments. Interact frequently with clinicians and staff.
ACCOUNTABILITIES: (include, but are not limited to)

• Greet patients that arrive according to established protocol. Assist patient with any ambulatory difficulties.
• Check in patients, verify and update all demographic information in computer and/or medical record and collection of co-payments resulting in proper cash reconciliation.
• Answer telephone, screen calls, take messages and provide information in accordance with established protocol.
• Provide additional clerical support as assigned, when needed.
• Closeout procedure, gathering of encounter forms, processing daily activities.
• Maintain patient reception area in neat and orderly manner.
• Perform a variety of computer functions in support of specific responsibilities.
• Attend required meetings/in-services and participate in committees as requested.
• Screen visitors and respond to routine requests for information.
• Preparing charts for upcoming surgical procedures.
• Maintain strictest confidentiality of medical/company information.
• Be knowledgeable and follow all HIPAA Regulations.
• Keeping nurses informed when patients arrive for their procedure
• As needed, will support other departments in a similar capacity to this role
• Others duties, as assigned

KNOWLEDGE:

• Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web
• Working knowledge of office equipment and Software
• Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies
• Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
• Understanding of electronic medical systems

QUALIFICATIONS:

• Excellent communication and interpersonal skills: Ability to communicate professionally (i.e. using expressive vocabulary that communicates a complete and detailed message, avoiding spelling errors, employing a respectful tone)
• Ability to maintain enthusiasm while facing a high volume and a large variety of duties
• Ability and interest in learning procedures and software functionalities that could improve the effectiveness and efficiency of individual and department efforts
• Organized, with the ability to prioritize and multi-task
• Extremely reliable, patient and professional
• Reacts calmly and effectively under stress
• Interprets, adapts and applies guidelines and procedures appropriately
• Ability to develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by demonstrating empathy and tact
• Must be a team player with a positive attitude, the ability to work effectively with a diverse population, and the ability to demonstrate patience and professionalism
• Promotes teamwork through collaboration, represents the practice in a professional manner, and maintains the strictest confidentiality on all patient issues
• High school diploma

Apply today!!