IT Help Desk Engineer II or III. Department. Response Center. Employment Type. Full Time. Location. Napa. Compensation. $33.65 - $52.88 / hour. Description. Location: Remote. Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive. A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding. It’s fast-paced, like drinking from a firehose, but this gives you a tr...