HOUSEKEEPING SUPERVISOR

The supervisor oversees the environmental operation directly responsible for promoting a clean and efficient process for the assigned account. Acts as a direct liaison between the client and staff.

EXAMPLES OF ESSENTIAL DUTIES

• Directly responsible to ensure the clients requests are assigned to personnel and completed in a timely manner daily
• Supervises work activities of cleaning personnel to ensure a clean environment
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
• Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc.
• Plans work schedule for major tasks.
• Inventories stock to ensure adequate supplies.
• Issues supplies and equipment to workers.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Conducts in-service training of assigned employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.
• Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.
• Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports.
• Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.
• Performs additional duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Basic reading, writing, and arithmetic skills required.
• Knowledge of telephone protocol. Duties require professional verbal and written communication skills.
• Ability to develop field procedures
• Ability to prepare and maintain effective working relationships with other employees and the general public.

MINIMUM REQUIREMENTS

• Minimum of at least 2 years previous supervisory experience
• Bi-lingual in English and Spanish
• Valid Florida Driver's license

PHYSICAL DEMANDS

• This position demands good physical and mental health
• The housekeeper supervisor will be required to lift, carry, walk, sit, push, pull and work a flexible schedule.
• Must be able to move continuously during work hours
• Must be able to lift and/or carry 30 to 45 pounds

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