About The Role and Your Impact. At Emotive, we take our clients' experiences seriously. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Emotive. Product adoption, adding additional seats...
About this Role. You will be on the Renewals team and partner with Customer Success and Account Management teams to understand the customer’s adoption rates, experience with Emotive, and any nuances that may impact the renewal. If you thrive in an evolving and fast-paced environment this is the role and team for you. . Responsibilities. Manage a book of digital renewals as the primary or secondary driver in close alignment with the Sales Represen...
