Overview

Seeking an RN or LCSW with strong hospital case management experience for this patient-facing manager position. Must possess ACM or CCM certification.

Heart. Soul. Expertise. That’s what defines an Emory nurse. No matter where you are in your nursing career, when you chose this distinguished profession, you chose to change lives.

Emory Healthcare is the only health system in Georgia with four Magnet®-designated hospitals as well as the first and only in Georgia with a Magnet®-designated ambulatory practice. Our nurses are integral members of inter-professional teams in hospitals and clinics that are committed to outstanding patient care. We’re eager to share what we learn with hospitals around the country, and the world. We’ve got the backing, knowledge, experience and permission to lead the way in developing new and better approaches to preventing and treating disease, and our patients get treatments years before anyone else.

We’re defining a new standard of care for humankind. Are YOU ready to join us?

Description

The shift for this position is 8a-4:30p

JOB DESCRIPTION:

• The Manager, Case Management (CM) is responsible for direct oversight of the daily operations of the Case Management department as it relates to Utilization Review and/or Discharge Planning.
• Ensures departmental day to day operations are successful by creating schedules, arranging coverage, and dividing work as necessary in order to ensure work is completed in a timely manner which will ensure compliance with regulatory requirements.
• Responsible for maintaining and managing processes as it relates to day to day workflow.
• Collaborates with Case Management Leadership in order to successfully implement new policies and procedures.
• Oversees departmental compliance by ensuring that the team adheres to established policies and procedures.
• Ensures that the Case Management systems and tools are being utilized as designed including staying up to date with system updates and upgrades.
• Monitors quality and productivity standards in order to manage individual performance as well as the teams overall performance.
• Responsible for coaching, developing, training, and the performance management process for employees.
• Ensures that department, division, and system strategic goals are connected to the daily work of the department.
• Understands metrics such as LOS, avoidable days, readmissions, saved days and will be able to implement measures in order to achieve targeted goals.
• Through ability to effectively communicate and organize workflow, must quickly and effectively break down barriers to discharge.
• Works with Case Management Leadership and Physician Advisors across the system and will collaborate with the interdisciplinary teams as well as the revenue cycle teams as needed.
• Displays a broad understanding of complex discharge planning and strength in problem solving and critical thinking.
• Is able to successfully complete all roles within the department at any given time. MINIMUM QUALIFICATIONS:
• If an RN, Bachelor's degree required.
• Master's degree preferred.
• Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board.
• LCSW will be accepted in lieu of RN requirements. 
• ACM or CCM certification required.
• Maintains current BLS certification.
• 3 years of experience in Case Management (CM) required.
• 3 years healthcare experience required.
• Case Management certification required.
• Leadership experience preferred.
• Proven ability to coach, mentor, and lead.
• Demonstrates leadership abilities. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting,