Emily West Village is hiring HOSTS to join our team! Emmy Squared/Pizza Loves Emily is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!

Hosts earn $16.00 per hour (this is a tipped position subject to a $5.35 tip credit if applicable). Full time employees are eligible for comprehensive health benefits, including medical, dental, vision, life insurance, and more. Both full time and part time positions are available.

Host Key Responsibilities:

To provide courteous, prompt service to our guests

Answer incoming phone calls within a timely manner

Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.

Adhere to seating guidelines to ensure equitable distribution amongst servers

Greet guests when entering the restaurant with a pleasant smile and superior customer service.

Assist with take our orders

Monitor dining areas for seating availability, service, safety and well being of guests.

Assist servers when needed.

Thank every guest upon departure, invite them to return, and wish them a fond farewell

Manage reservations; familiarity with Open Table, Resy and other reservations platforms.

Successfully adhere to Emmy's Steps of Service

Working knowledge of menu and beverage offerings

Ability to communicate guest requests, including dietary restrictions, to culinary staff

Perform opening and closing duties

Help to maintain a clean and presentable work environment

Maintain a positive, outgoing demeanor during service

Be safety conscious to promote the safety of ones self, co-workers and guests at all times

Adhere to company policy and procedures

Perform other duties as assigned by management

Host Qualifications:

Prior host or other front of house experience in a high-volume restaurant operation

Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills

Strong written and verbal communication skills; computer proficiency required

Ability to work in a fast-paced environment while managing the needs of guests

Ability to work cohesively with co-workers throughout the restaurant

Possess a passion for hospitality and a love of the food & beverage industry

Ability to work a flexible schedule

Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.