*Please note this is a hybrid position that requires the employee to report into the Cerritos, CA location 2 times per month. Initial training will also be conducted in person 2-3 times per week. 

This job is responsible for the oversight and execution of administrative and processing requirements in Account Services to effectively support our internal and external customers. The position is responsible for daily interaction with and service and support of both internal and external customers, ensuring customer requests for benefit summaries, administrative level changes, and contact updates are processed timely to ensure customer and Delta Dental success, and understanding and supporting the accurate submission of account data in the organization's systems. This position will work in partnership with our Account Services Coordinators to provide a high level of administrative support that assists the Account Managers with securing and strengthening the foundation of our organization.