82 Assistant Housekeeping Manager Jobs in Bozeman, MT
Element Bozeman is Hiring an Assistant Housekeeping Manager Near Bozeman, MT
- At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Supervisory experience required.
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing
- Must have a valid driver’s license for the applicable state.
- Long hours sometimes required. Typically, a 50-hour week.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by coworkers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
- Maintain regular attendance in compliance with Kinseth Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
- Comply, at all times, with Kinseth standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
- Establish and maintain a key control system for the department.
- Operate radios efficiently and professionally in communicating with hotel staff.
- Ensure the proper use of radio etiquette within the housekeeping department.
- Monitor and direct all Housekeeping and Laundry personnel.
- Ensure compliance to company and brand training using the steps to effective training according to Kinseth Hospitality standards.
- Conduct all 90 day and annual employee performance appraisals according to Kinseth Hospitality S.O. P’s.
- Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis.
- Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.
- Conduct monthly department meetings with housekeeping staff according to Kinseth Hospitality standards.
- Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly.
- Handle overall supervision of daily inspection for arriving V.I.P.'s.
- Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to Kinseth Hospitality standards.
- Maintain standards regarding Purchase Orders, vouchering of invoices and checkbook accounting according to Kinseth Hospitality S.O.P.'s.
- Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
- Conduct monthly and quarterly Housekeeping inventories on a timely basis.
- Ensure guest privacy and security by correctly following Kinseth Hospitality procedures.
- Participate in required M.O.D. coverage as scheduled.
- Ensure implementation of all Kinseth Hospitality’s policies and house rules.
- Train and review all "House Safety" rules and procedures with Housekeeping staff.
- Motivate, coach, counsel and discipline all Housekeeping personnel according to Kinseth Hospitality S.O.P.'s.
- Prepare and conduct all Housekeeping interviews and hiring procedures according to Kinseth Hospitality S.O.P.'s.
- Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
- Respond to all guest requests, situations, complaints, and accidents presented to Housekeeping in an attentive, courteous, and efficient way.
- Attend monthly all-employee team meetings, and any other functions required by management.
- Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Kinseth Hospitality standards.
- Maintain a professional working relationship and promote open lines of communication with other managers, employees, and all other departments.
- Respond to emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
- Focus the Housekeeping Department on its role in contributing to the guest service scores.
- Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
- Maintain and monitor "Lost and Found" procedures and policies according to standards.
- Train all Housekeeping personnel to perform their duties to Kinseth Hospitality standards, using the steps to effective training according to Kinseth Hospitality standards.
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
- Conduct daily morning meeting with staff.
- Conduct weekly walk through with General Manager and/or Property Engineer.
- Use the telephone and computer system for reporting and verifying room status.
- Properly store, secure and issue supplies as needed to meet business demands.
- Complete all reports in a timely and efficient manner as required by management.
- Establish, with Director of Operation’s approval, any additional standards as needed for the Housekeeping Department.
- Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
- Ensure completion of regular maintenance and cleaning projects on a biannual basis.
- Monitor all V.I.P.'s, special guests and requests.
- Perform any other duties as requested by the Director of Operations.
Job Summary
Full Time
$39k-51k (estimate)
02/09/2024
05/05/2024
elementbozeman.com
Bozeman, MT
<25
Related Companies
The job skills required for Assistant Housekeeping Manager include Housekeeping, Laundry, Scheduling, Guest Service, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Housekeeping Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Housekeeping Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Housekeeping Manager positions, which can be used as a reference in future career path planning. As an Assistant Housekeeping Manager, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Housekeeping Manager. You can explore the career advancement for an Assistant Housekeeping Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Housekeeping Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Housekeeping Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Housekeeping Manager job description and responsibilities
A housekeeping assistant manager may also have to handle the complaints of guests, keep track of vacant rooms, assign keys and prepare meeting rooms for events.
03/17/2022: Moline, IL
Assistant Housekeeping Manager role also means needing to discipline and reward housekeeping staff as needed, collaborate with other hotel personnel and keep track of expenses.
02/20/2022: New Suffolk, NY
Assigning routine duties / changed duties to the housekeeping staff.
04/11/2022: Paramus, NJ
Handling key cabinet that contains the keys of all floors’ master keys and housekeeping store keys.
02/16/2022: Columbus, MS
Assigning the team members their duties, and inspecting the work for conformance to prescribed standards of cleanliness.
02/17/2022: Chico, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Housekeeping Manager jobs
Housekeeping means performing all the duties towards cleaning, maintaining orderliness, and running a house or a business property.
01/29/2022: Abilene, TX
Monitoring housekeeping equipment and hotel property.
02/24/2022: Santa Maria, CA
The supervisors report to the Assistant Housekeeper.
03/18/2022: Stamford, CT
The housekeeping staff must follow the given principles with regard to comfort and privacy of the guest.
01/24/2022: Medford, OR
The housekeeping staff needs to clean desks, fans, ceiling, chairs, and computers.
03/30/2022: Muskegon, MI
Step 3: View the best colleges and universities for Assistant Housekeeping Manager.
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