Restaurant managers ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethics. They must coordinate a variety of activities, whatever the size or type of the outlet. Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety. Restaurant management combines strategic planning and day-to-day management activit...
MOST IMPORTANT JOB YOU HAVE. ALWAYS SMILE LOUDLY, SAY “HELLO AND WELCOME TO (INSERT BRAND)” WITH A VERY FRIENDLY ATTITUDE. Open the door for guests whenever possible (arriving or leaving). Greet guests with welcoming smile and seat them in a helpful, courteous, friendly and professional manner. Have basic knowledge about every position in the restaurant. When seating every table let them know what the seasonal or daily specials are or if they are...
The expo position is called this because you will “expedite” the food from the kitchen to the customers. Your job is to make sure that the food coming out of the kitchen is accurately presented, plated, and distributed according to the sequence of tickets. The expo assists both the kitchen team and the servers to make sure that our guests have an excellent dining experience. Previous knowledge of the menu and recipes is important. Be able to work...
The busser recognizes that their job is to provide support for our servers to ensure a great experience for our guests. Keeping our restaurant clean from the tables, floor, and restrooms to the windows, patios and back area is a team effort, but primarily rests on the shoulders of our killer busser team. Please note that while you are not taking orders, you must also learn the basics of our food menus and be familiar with areas of food recipes, m...