This position is based at our Roanoke, VA location

Transform your Career at ECPI University

Since 1966, ECPI Universitys dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in peoples lives.

With your hard work, ECPI University will provide full-time employees with great benefits including:

• Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
• Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
• Additionally, you will work alongside talented professionals to help our students change their lives through education.

If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in peoples lives, we would love to hear from you and discuss the opportunity.

• Greet and assist students and visitor in a friendly, professional manner.
• Communicate with outside vendors to manage and monitor database to ensure student and faculty medical clinical documentation compliance. Interface with hospital systems for student and faculty access to electronic health records and local badge entry at various clinical sites. Create nursing program schedules and manage request and changes to student clinical rotations.
• Perform a variety of administrative tasks to support the efficient daily operation of our campus.
• Pitch in to support student/campus initiatives, events and other campus departments as needed.

Education:

• High School Diploma required; Bachelors degree preferred

Experience:

• 1-3 years of customer service experience in an office setting required; medical office experience a plus

Required Skills:

• Strong customer service, communication and interpersonal skills.
• Enjoy helping others; positive attitude; flexible.
• Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail.
• Ability to organize, multitask, prioritize and work under pressure at times; team player.
• Good phone etiquette skills and understanding of phone systems.
• Ability to use MS Word, Excel and Outlook for basic/moderate level functions.

ECPI University is proud to be an Equal Opportunity Employer.