Full Time, Current Hours: Monday through Friday 8:45am-5:00pm. Must be available to work between Monday through Friday 6:45am-7:15pm and alternating Saturdays 8:45am-1:15pm when office hours change (date TBD). Summary. . Reporting to the Customer Care Supervisor - Central & West, the Associate Supervisor is responsible for the daily operations of an E-ZDrive MA Walk-in Customer Service Center, including building and maintaining an exceptional lev...
TransCore is an Equal. Under the direction of the Customer Care Supervisor and the Associate Supervisor West, the Customer Care Team Lead West is the primary customer interface for the E-ZDrive MA program. The Team Lead scans the work for accuracy and ensures all required information is provided. The Team Lead will open new accounts, make payments, change account information, test and replace transponders, and respond to customer requests. This r...
Current hours. 8:45am-5:15pm Monday through Friday. Must be available to work between Monday through Friday 6:45am-7:15pm and alternating Saturdays 8:45am-1:15pm when office hours change (date TBD). The position is on-site at the Auburn E-ZPass Center. Under the direction of the Customer Care Supervisor and a dotted line responsibility to the Customer Care Lead, the Customer Care CSR is the primary customer interface for the E-ZPass MA and Pay-By...
Please note, this role is in person customer service on-site at the Saugus E-ZPass Service Center, inside the Square One Mall. Shift. Must be available to work both shifts between Monday through Friday 9:45am-6:15pm/10:45am-7:15pm and alternating Saturdays 9:45am-2:15pm. Summary. Under the direction of the Customer Care Supervisor and a dotted line responsibility to the Satellite Office Associate Supervisor, the Satellite Office CSR is the primar...
Shift. Monday - Friday, 10:30AM - 7:00PM. All employees are required to work 1-2 Saturdays per month from 9AM - 1PM (with time off during the week to maintain 40 hour work week). Training. is in the Auburn office for approximately 6-8 weeks. You will be able to work from home once training is completed. This is a paid training. Summary. Under the direction of the Customer Communications Supervisors, the Customer Communications Representative is t...
