Reports to. General Manager. Job Summary. Responsible for providing a lasting first and last impression to every Duffy’s guest while controlling the restaurant's flow. Major areas of responsibility. Greet guests and seat them at tables or in waiting areas. Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Provide guests with menus. Answer telephone calls and respo...
Reports to. General Manager. Job Summary. Responsible for following the steps of excellent service to provide a memorable experience for our guests. Major areas of responsibility. Escort guests to their tables when needed. Review MVP program with all guests. Strong MVP Program knowledge. Review menus to guests and answer questions about menu items, upsell to improve their dining experience and raise check average. Explain how various menu items a...
Reports to. Chef. Job Summary. Responsible for the preparation, presentation, and service of all menu items, as well as developing and training all hourly Back of the House staff. Major areas of responsibility. Monitor activities of individuals to ensure safety or compliance with rules. Check quality of foods or supplies. Coordinate timing of food production activities. Train food prep and line cook positions. Order materials, supplies, or equipm...
Job Summary. Responsible for planning, directing, and coordinating operations and non-management personnel. Ensure adherence to Duffy’s brand standards, employment policies, health and safety standards and financial performance. Major Areas of Responsibility. Monitor all restaurant operations and conditions to ensure the quality of the product and guest services. Monitor job performance. food and labor costs, budgets, and sales. labor payroll she...
