Overview. The. Business Development Representative (BDC). plays a key role in the dealership’s success by. engaging and nurturing potential customers. handling inbound and outbound calls, responding to online inquiries, and scheduling appointments for the sales team. The ideal candidate is a. strong communicator, highly organized, and thrives in a fast-paced environment. . About Dryft Motors. Dryft Motors (dryftmotors.com) is a fast-growing used ...