We're expanding our team and seeking a skilled Travel Training Specialist to help teach others how to organize travel arrangements for our corporate clientele. This fully remote role welcomes applicants from the United States of America, Mexico, and Australia.

Responsibilities:

• Provide exceptional customer service and expert travel guidance.
• Handle ticketing tasks accurately and promptly.
• Interpret and apply client travel policies when making reservations.
• Maintain updated traveler profiles and document special requests.
• Resolve customer service issues with patience and urgency.
• Manage multiple programs simultaneously with minimal errors.

Requirements:

• Preferred Experience: 1 years in the travel industry (not mandatory).
• Customer Centricity: Prioritize customer satisfaction with professionalism and accuracy.
• Consultative Approach: Offer proactive assistance and personalized experiences.
• Coachable: Open to feedback and focused on continuous improvement.
• Embrace Change: Adaptability and comfort with new challenges.
• Positive Attitude: Maintain composure under pressure and foster positivity.
• Problem Solver: Resourceful and proactive in finding solutions.
• Effective Communication: Strong oral and written skills with professionalism.
• Time Management: Detail-oriented with excellent organizational skills.
• Multitasking: Comfortable in a fast-paced environment managing multiple tasks.
• Cultural Fit: Value teamwork and contribute positively to the organization.
• Teamwork Orientation: Collaborative mindset focused on meeting customer expectations.
• Tech Savviness: Comfortable with technology and willingness to learn.
• Business Acumen: Understand business dynamics to improve performance.
• Non-Discrimination Policy: Committed to a fair and inclusive workplace.

Employment Details:

• Full-time or Part-Time with flexible weekday and weekend schedules.
• Experience in the travel industry preferred but not mandatory.
• Remote work location.