Job Description:

• PURPOSE OF JOB :

Processes outpatient referrals, greets and assists customers and general office clerical duties necessary to support the efficient operation of the Laboratory.

• ESSENTIAL FUNCTIONS :

70% 1. Processes patient information and patient specific needs at the reception desk and works with

registration when assistance is needed.
20% 2. Calls STATS and works with physician offices for proper test ordering.
5% 3. Assists Phlebotomists as needed and assists in orientation and training of staff.
5% 4. Promotes patient safety by compliance with Organizational/Departmental policies and

procedures.
Job Qualifications:
QUALIFICATIONS :

• Education: High School Diploma or equivalent.

• Experience: Prior office experience in medical field preferred.

• Other Skills: Medical terminology background helpful. Computer friendly. Good communication skills. Able to work under pressure.