Client Services Coordinator / Department Administrative Assistant

We are seeking aClient Services Coordinator / Department Administrative Assistantfor our Phoenix office. As a first point of contact for many of our clients and visitors, you will provide a warm, professional welcome in our main reception/client services area, as well as direct callers and inquiries to the appropriate department or individual at the Firm. In addition, this role will perform various administrative support to our legal assistants and other departments. Do you excel at providing excellent client and customer service? If so, we would appreciate hearing from you. This is an in-office position and the work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.

In this role, you will:

- Answer and direct incoming calls, greet clients and customers, and provide concierge services to clients and Firm members.

- Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality.

- Present an image consistent with a professional services firm and a demeanor representative of Dorseys client service culture.

- Provide administrative support to first-year associates, summer associates, and visiting attorneys.

- Prepare and send weekly office schedule.

- Monitor office legal assistant calendar and send legal assistant coverage emails daily.

- Manage parking validations and log deliveries.

- Maintain a clean and uncluttered work area, ensuring sensitive or client information is protected.

- Coordinate and reserve conference rooms, calendar accordingly.

- Save e-mail and files to the document management system.

- Assist with attorney time entry.

- Assist with expense reimbursements and process invoices for payment.

- Scan and photocopy documents; create/edit PDFs.

- Schedule couriers and depositions.

- May perform other tasks as requested.

What were looking for:

- High School diploma or G.E.D. equivalent.

- Accurate typing skills of 40 w.p.m.

- Ability to work independently and adhere to deadlines.

- Ability to effectively work with all levels of personnel.

- Analytical ability, very good attention to detail and organizational skills.

- Willingness to learn new computer software and customized databases.

- Good verbal and written communication skills.

- Working knowledge of MS Office suite.

- Excellent attendance.

About Dorsey:

Dorsey & Whitney is an AmLaw 100 international law firm with more than 575 lawyers in 21 offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.

Dorsey offers a competitive pay and benefits package including comprehensive medical, dental, and vision insurance; domestic partner benefits (for same-sex and opposite-sex domestic partners); a generous paid time off policy; retirement savings plan; profit sharing contribution; paid holidays; paid parental leave, paid volunteer day; adoption assistance; back-up child care program; well-being programs and activities; a 24/7 confidential employee assistance program; and more! (Some benefits are subject to eligibility criteria).

Dorsey values the strength that comes from a diverse and inclusive workplace. It contributes to the success of our people and our clients and enriches our experience. We believe that everyone should feel at home and part of our community. We encourage individuals with diverse backgrounds and experiences to apply.

One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including:

- Mansfield Certification Plus (Diversity Lab)

- Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)

- 100% rating on the Corporate Equality Index (Human Rights Campaign)

- Gold Standard Certification (Women in Law Empowerment Forum)

- Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)

Reasonable Accommodations:

Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.

How to Apply:

Dorsey & Whitney LLP accepts online applications. Please go to the Careers section of the Dorsey website at www.dorsey.com/staffjobs and complete Dorseys online application form. We are unable to accept application materials by mail or email.

Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status.

Dorsey & Whitney LLP participates in E-Verify.

Please note that Dorsey is not currently accepting search firm submissions in connection with this opening.

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Office Location:

Phoenix, AZ