Job Summary

At Dollywood Parks & Resorts, we create memories worth repeating. We want to hire folks who love having a great time, and who want to encourage our guests do the same. Dollywood’s Hosts are more than just employees, they are a part of our extended family. Come be a part of all the fun we are having!

This position is responsible for compiling data accurately and efficiently for the Culinary Department. These responsibilities will be performed in a manner consistent with the mission, vision, operating philosophies and standards for the Dollywood Company.

Summary of Major Duties and Responsibilities

• Daily reports and necessary communication to the Culinary team.
• Assist with reviewing and auditing Inventory to meet PSC deadlines.
• Assist Culinary Analyst with reviewing and creating process documentation.
• Assist with Culinary Technology:
• Super User in Appetize and CrunchTime
• Assist Culinary Analyst with Technology Maintenance
• Assist with gathering necessary data related to pro forma processes in partnership with the Culinary Analyst.
• Assist with gathering necessary data related to special projects as requested by the Culinary Analyst, Food Operations Managers, Senior Operation Managers, Culinary Director, VP of Culinary and Executive Chefs.
• Assist with gathering necessary data for daily/weekly analysis as requested by the Culinary Analyst.
• Assist with budgets and payroll.
• Assist with the Culinary Inventory Clerk to ensure adequate cross training exists between positions so there is no loss in productivity in one’s absence.
• Answer phones in a professional and friendly manner.
• Assist Park Revenue Team when necessary.

Management reserves the right to change and/or add to these duties.

Personality and Attitude Requirements

• Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis.
• Must maintain strict confidentiality and judgment regarding privileged information.
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene.
• Must promote and support a “team” work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must enjoy a fast-paced, dynamic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills.
• Must reflect Dollywood Company core values through the lens of dignity and respect.

Essential Functions Necessary to Perform Job Duties

• Able to display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to maintain good personal hygiene.
• Able to get along with other employees to work out problems and resolve conflicts.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Able to tolerate a fast-paced, hectic environment.
• Able to be flexible to handle frequent changes in priorities.
• Able to prioritize tasks and complete assignments on time.

• Must be a minimum of 18 years of age.
• High School Degree or equivalent.
• Minimum two years of general accounting experience and/or two-year accounting degree.
• Working knowledge of Microsoft Office software.
• Strong written and verbal communication skills with the ability to write reports with clear and concise wording.
• Proven skills in time manager and strong organizational skills.
• Strong attention to detail.
• Must successfully complete a pre-employment background check and drug screen.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.