Description:
BENEFITS
-Competitive hourly wage
-Commission on labor
-Sales commission on new units sold
-Bonuses
-Vacation/sick/holiday pay
-Health insurance options
-Employee Discount
-Closed/off on Sundays
-Family owned/operated 9-store chain
BASIC FUNCTIONS AND RESPONSIBILITIES
-Diagnose problems and determines what repairs are needed. Many jobs will include repair of STIHL small engines including: chainsaws, edger's, blowers, trimmers and other small engines.
-Skills in disassembly, assembly, and repair of components and machines.
-Performs all service tasks
-Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments to be entered into our computer system.
-Report any additional work required on equipment to customers, for proper and safe operation.
-Participates in all training programs.
-Maintains a clean work area and performs work in a neat and orderly fashion.
-Brings to the attention of the Store Manager any shop tools or equipment, that is not in a serviceable condition or is unsafe to use.
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
-Experience working with small engines, two-stroke and four-stroke.
-Ability to write diagnosis and work completed on routine reports (repair orders).
-Knowledge of small engines.
-Ability to speak effectively one-on-one with customers.
-Ability to use store computer and various types of diagnostic equipment.
-Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
-Ability to lift 60 lbs
STORE OPERATIONS
-Assist in creating a positive, professional and safe work environment.
-Assist with receiving, checking in and stocking of merchandise throughout the store.
-Assist with maintaining back stock levels.
-Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
-Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
-Assist with merchandise resets through the store.
-Provide assistance to Department Specialists, i.e. price changes, special orders.
-Ensure signage is current throughout the store.
-Operate forklift with proper training.
-Communicate any Store Support Center issue to General Manager for follow up.
-Communicate any merchandising, cost control or sales idea to General Manager.