CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT

Department: Sales and Administration

Position Summary:

Rotary Systems is looking for an individual with high energy and a can-do attitude to provide effective customer service using attention to detail to process customer orders and gain in-depth knowledge of our company processes by working with team members on projects and assisting with a variety of tasks.

Responsibilities:

• Processing customer orders and changes with extreme attention to detail

• Maintaining accuracy of customer data in our ERP system

• Accurately process credit card charges for customer orders

• Answer multi-line phone system and direct calls to appropriate departments

• Greet visitors and notify employees of their arrival

• Provide general administrative support across multiple departments as needed

• Perform a variety of clerical and data entry tasks including filing, scanning and organization

• Process incoming and outgoing mail

• Manage office, breakroom and cleaning supplies

• Other duties as assigned

Preferred Qualifications:

• Strong attention to detail

• Customer service experience

• Strong computer skills including proficiency in Microsoft Office

• ERP experience preferred, IQMS a plus

• Ability to handle sensitive information in a secure and responsible manner

• Ability to multi task and work effectively in a team and independently

Monday - Friday 8:00AM - 5:00PM

40 hours per week