**APPLICATION SENIOR ADMINISTRATOR**

**WHAT IS THE OPPORTUNITY?**

The Senior Application Administrator will support one or several applications and the associated technical environment. A more in-depth knowledge is expected than that of the Applications Administrator. The Senior Application Administrator is an advanced senior professional with wide ranging experience who uses professional concepts to resolve complex issues in creative and effective ways,

**Technology and Innovation Division**

As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.

**What you will do**

Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.

Provide technical assistance to projects.

Incident and Problem Management including during and post-incident analysis.

Researching and implementing new technology per project and support needs

Set-up and support of workflow and job scheduler software

Set-up, administration and support of interfaces and APIs

Middleware configuration, administration and support

Application environmental set-up, administration and support

SLA management and reporting for applications

Application support, issue management and escalation

Vendor, T&I and business user liaison

DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.

May use specialist knowledge in one or several applications and supporting environment

Will understand application use and access

Will assist with the Technology Lifecycle Management Program for technology asset management.

**Must-Have***

Bachelor's Degree or equivalent experience

Minimum 10 years of IT experience

Minimum 7 years in Application Administration

Minimum 7 years of experience with Microsoft Office, Project, and SharePoint.

Domain knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.

**Skills and Knowledge**

Strong knowledge of Windows and/or Linux/UNIX server operating systems and environments.

Knowledge of scripting and script automation

Knowledge of SQL and/or Oracle databases. Ability to write SQL queries.

Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred

Interface, API, workflow and job controller set up and support experience preferred.

Black Knight Empower experience preferred

Mortgage Servicing System (MSP) experience preferred

**Compensation**

Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

***To be considered for this position you must meet at least these basic qualifications**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**Benefits and Perks**

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

**ABOUT CITY NATIONAL**

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North Americas leading diversified financial services companies.

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