Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Title Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.40 - $26.06/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This is an on-site position Monday-Friday 8:30AM- 5:00 PM. This role is temporarily based in Clearwater but will move to St. Petersburg in the upcoming months.

At Cox Automotive we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us to provide support for our Autotrader Private Seller Exchange clients as a Title Specialist II. The Private Seller Exchange is disrupting the Purchase to Pay-P2P, car sales market by providing our unique method to the private car sales approach that saves buyers and sellers time and money. Our mission is to provide the best online car sales experience is excelling and we're looking for new team members to grow with us!

As a Title Specialist II, you will perform administrative and transactional services in support of various vehicle operations functions, including those associated with auctions, operations, logistics, inspections, dealer services. May work with vehicle titles, registration and/or other documents and records. Ensures all documents and records are prepared, verified and filed according to company and regulatory requirements. Ensures all administrative services are performed in accordance with business, process and customer expectations.

Provides administrative/transactional support for an assigned team or group within vehicle operations. (i.e., dealer services, out of market)

Performs any or all duties described for a Vehicle Operations Support Specialist 1 plus:

* Verifies and ensures accuracy of recorded information, including tax, forms, fees, license/vin information etc.

* Verifies that all documents are approved, signed and distributed according to established procedure

* Serves as a point of contact for employee/customer questions about policies and procedures

* Works exception queues and updates and validates title, registration and other exceptions in the system

* Assists vendors, dealers, and other third parties with questions about processes, status and issue resolution.

* Troubleshoots and resolves issues for completion of title, registration and related work on behalf of internal and external customers.

* Keeps up to date with title, registration, and related regulatory requirements and changes.

* Completes title packets within given states requirements and deadlines

MINIMUM QUALIFICATIONS:

* High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years experience in a related field

* 2-3 years of Automotive Titling experience

PREFERRED QUALIFICATIONS:

* DealerTrack experience is strongly preferred.

* Notary license preferred but not required.

* Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.

* Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.

* Must be a team player but also able to work independently.

* Ability to learn different computer functions and programs, calculator and other office equipment

* Ability to maintain a professional and pleasant attitude under a variety of circumstances

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.