Viaero Wireless is Hiring a Technical System Support Specialist - Fort Morgan, CO Near Fort Morgan, CO
Does this sound like you? A natural problem-solver with the ability to troubleshoot systems using both a step-by-step and big-picture approach. You like to be the expert and enjoy helping your coworkers resolve technical issues. You have superior communication skills and use them effectively when working with a diverse group of peers and management. You handle stress like a boss and are energized by challenges. If so, then bring your skills and experience and join the Viaero Wireless Technologies team as a Technical System Support Specialist. Based in Fort Morgan, CO you will be a superuser of our point-of-sale system, assisting Viaero team members with all forms of system support. You’ll also perform testing of new system functions and work with upgrades. In this role, you’re a vital part of keeping the sales business flowing, a truly critical member of the team. Qualifications
High School Diploma or GED is required, Associates Degree preferred
2 years Customer Service experience required
Superior customer service and troubleshooting skills
Intermediate or advanced skill with Microsoft Excel
Working knowledge of PC and MS applications
Strong organization and time management skills
Good problem solving, critical thinking abilities and attention to detail
Effective written and oral communication skills
Exceptional stress management skills and abilities
Valid driver’s license and ability to pass all pre-employment checks, including substance screening, criminal background and motor vehicle record checks
Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, vacation, sick leave and holiday pay.