What are we looking for in our 14660-Customer Support/Account Rep - Sr-OH?

Our client - a Fortune 100 investment firm in Columbus - OH - is looking for Customer Service Representative with a strong interest in investment banking company to interview and start immediately.
Job title: Customer Support/Account Rep

Location: Columbus / OH

Duration: 6 months

Pay rate: $19.17/hour

Hybrid / 40h weekly

Position Description

• Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.

• Calls must respond accurately and efficiently while consistently meeting key department performance metrics.

• Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial-related inquiries.

• Successful applicants will be highly professional, career-driven, and committed to World-Class Service.

• Ability to contribute in a fast-paced, team-oriented environment.

• Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Rate/Salary: 18.17 - 19.17