Reports To

Supervises

Job Purpose

Job Responsibilities

1. Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures.
2. Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
3. Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop.
4. Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer.
5. Assists with managing inventory by monitoring stocks and working with management to place orders.
6. Accounts for all cash and secures money drops in accordance with hotel and company policies.
7. Knows and complies with all company policies and procedures pertaining to this position and its duties.

 While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business needs dictate.

Job Skills

1. Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills.
2. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
3. Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.

Education

• High school diploma or equivalent education required

Experience

• Retail and/or customer service experience preferred. Café or barista experience preferred 3-6 months related experience and/or training.

Licenses/Certifications

• Food Safety Certification

Salary Description