Dykstra's Auto - Grand Rapids , a full-service auto-repair shop serving the local and surrounding Grand Rapids communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates.

Dykstra's Auto - Grand Rapids is part of a larger network of shops supported by GreatWater 360 Auto Care. This partnership gives shops like Dykstra's Auto - Grand Rapids a leg up on the competition by providing access to programs, resources, technology, training, and teammate benefits that a typical local shop could not match. All while fostering the local shop culture.

HERE’S WHAT WE PROMISE OUR TEAMMATES…

• GOOD PAY AND BENEFITS – We offer a GREAT pay plan that includes performance-based bonuses so that you get rewarded for your hard work! Our top advisors can earn $100,000 per year! We also offer a ZERO Contribution Health Plan option available on Day 1, and a 401K with employer match.
• HEALTHY WORK-LIFE BALANCE – Paid Time Off, Paid Holidays and a 5-Day Work Week - we close on nights and weekends to promote a healthy work-life balance.
• TRAINING/CAREER ADVANCEMENT - We are big on personal growth and continuing education for our team is one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills.

Dykstra's Auto - Grand Rapids located at 4782 44th St SE, Kentwood, MI 49512 is currently looking for an experienced Automotive Service Advisor / Service Writer that strives to build a lasting relationship with each customer based on trust, who is willing to grow with our team while being appreciated, respected and well-compensated for your knowledge and skills. Not sure you want to apply just yet? Drop by our shop to check us out and meet the team.

• Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work.
• MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities.
• Develops a great working relationship with the Technicians that is founded on respect.
• Strong customer service skills.
• MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.

Salary Description:

$17 - $24.50 per hour plus monthly incentives.

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