The customer operations application developer is responsible for developing and maintaining integrations, customizations, and front-end extensions for CRM and related applications.
This position can be based in our Portland, OR, office, hybrid, or fully remote.
Pay & Benefits: $85,000-$95,000 base salary annual bonus. Pay within this range is based on job-related knowledge, skills, and experience. Medical, dental, vision benefits, 401k match, and a generous time off package are included. Visit our careers page for further details on the benefits of working for Wacom: https://www.wacom.com/en-us/about-wacom/careers-at-wacom
What you will be doing:

• Develop data migration scripts.
• Develop, test, and maintain integrations between CRM, Customer Support, Marketing Automation, eCommerce, ERP, and backend systems.
• Understand integration dependencies and interrelationships between e-commerce, CRM, Customer Support, ERP, and Marketing campaign management applications.
• Be proactive in making sure that applications, middleware, and databases have the latest releases.
• Work collaboratively with Business Analysts, Infrastructure team and business contacts.
• Develop documentation and keep current all integration documentation.
• Follow strict change management procedures for all production system changes.

Skills you bring:

• Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, Software Engineering or equivalent experience.
• 2 years’ knowledge and experience in software development.
• 2 years’ knowledge and experience working with C# and Microsoft .NET Framework.
• 2 years’ knowledge and experience working with JavaScript technologies.
• Intermediate knowledge of Microsoft Dynamics CRM application, Microsoft XRM platform.
• Experience working with Microsoft Power Platform (Power Automate and Power Apps)
• Experience with Microsoft Azure and Azure App Services.
• Experience working with web services and REST architectures.
• Experience working with source control technologies such as GIT.
• Experience with React and other JS frameworks.
• Experience with Microsoft SQL Server.
• Experience with Power BI and/or Tableau.
• Experience using ticketing systems such as Jira.
• Experience using documentation platforms such as Confluence.
• Proven presentation and exceptional communication skills; ability to communicate with all levels within the organization.
• Ability to work in a fast-paced environment, both independently/autonomously and in a team.
• Ability to research and document requirements for new and existing solutions.
• Ability to research, learn, and take ownership of new technologies/solutions.
• Excellent time and resource management skills.
• Excellent verbal and written communication skills.

Why work for Wacom?
Wacom is the world’s leading manufacturer of pen tablets, interactive pen displays, and digital interface solutions. The advanced technology of Wacom’s intuitive input devices has been used to create some of the most exciting digital art, films, special effects, fashion, and designs around the world and provides business and home users with their leading interface technology to express their personality.
We are committed to providing a flexible, productive work environment that allows for team members to balance work and personal commitments, and to collaborate with purpose. Our flexible work style allows most team members to determine the best work structure for themselves, whether full time in the office, hybrid, or fully remote. We focus on results and outcomes, not where and when you work. Our benefit package includes a variety of programs designed to support your health, your financial future and offer a safety net. Visit our careers page to find out about our benefits: https://www.wacom.com/en-us/about-wacom/careers-at-wacom Come and join our team and support our vision to bring people and technology closer together through digital pen, ink, and tablet technology.
 

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