Roles and Responsibilities/ Essential Functions:

• Work as a member of the engineering team providing consultative and proactive project management support.
• Design, present, and implement successful customer projects within proposed budgets and timelines.
• Provide project oversight to ensure engagements are executed within budget.
• Prioritize tasks in a dynamic environment across multiple customers.
• Provide presales design documentation and implementation documentation.
• Document advanced procedures related to customer networks/systems software and hardware.
• Assist with the delivery of solutions either as a leader, contributor, or facilitator.
• Participate in weekly team calls.
• Provide design assistance, review, validation, and optimization of systems and protocols.
• Provide support for escalations from Managed Services team and/or Secondary Engineer.
• Contribute to product selection, research, configuration standards, and best practices.
• Educate sales teams on products and services.
• Mentor other Engineers.
• Work in a team atmosphere as both a leader and contributor.
• Obtain knowledge of various solutions and technologies.
• Typical daily tasks can include, but are not limited to:
  • Presales projects design, documentation, and presentation
  • Configuration and maintenance of network infrastructure
  • Monitoring systems and verifying best practices
  • Disaster Recovery planning and documentation
  • Server/Storage design and implementation
  • Documentation of existing customer infrastructure
  • Active Directory design, troubleshooting, and maintenance
  • Azure Cloud services design, implementation, and maintenance
  • Virtualization advanced support and configuration
  • General end-user support
• Minimum of 1,450 billed hours per fiscal year prorated based on start date. These charge hour requirements will be balanced against professional development and on-the-job training.

Requirements:

Competencies:

• Accountability
• Active Listening
• Adaptability
• Business Acumen
• Communication, Oral
• Detail Oriented
• Initiative
• Leadership
• Problem Solving
• Working Under Pressure

Required Experience:

• 1 years experience as a Secondary Engineer or equivalent
• 1 years leading IT project(s)
• 1 years documenting IT infrastructure
• 1 years identifying and designing solutions for issues

Preferred Experience:

• 1 years designing, implementing, and maintaining Microsoft Active Directory
• 1 years designing and implementing Small to Medium Business solutions
• 1 years Cloud Implementation experience
• 1 years designing and implementing Backup and Disaster Recovery solutions
• 1 years troubleshooting general network issues
• 4 years related Information Technology field experience

Required Skills, Education and/or Certifications:

• Associate or Bachelor’s Degree or equivalent work experience

Preferred Skills, Education and/or Certifications:

• Bachelor’s degree in Information Technology or related field
• Microsoft certification (Previous MCSA/MCSE or Role Based certification)
• Azure Administration
• Microsoft SQL Server Administration
• Microsoft Exchange Administration
• Cisco Networking certification
• VMware VCP or equivalent virtualization technologies

We are an Equal Opportunity Employer. Employment at this employer is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.