Are you looking for an opportunity to work with a dedicated team of individuals committed to doing meaningful work? We have built a welcoming atmosphere that promotes the sharing of ideas, supports each other and tackles issues that directly impact our local communities.

If you are the type of person that would be excited to support impactful programs for the fastest growing county in Ohio, we would love to speak with you. We have an amazing opportunity for the right individual to join our team. We offer great benefits, professional growth opportunities, competitive wages, and it is all located right here in beautiful Delaware County.

Individual is responsible for providing case management services to families or investigates allegations of abuse/neglect/dependency of children. The individual works closely with community partners and families to provide services to families in the Delaware County community. Individual reports to the Social Services Supervisor.

We offer a remote/hybrid work model where employees can work at home for the majority of their office hours after completing training and demonstrating the ability to effectively work remotely.

Individual is responsible for determining the financial eligibility of applicants for public assistance programs. Individual refers recipients to needed services within the community. Individual maintains ongoing eligibility for assistance. Individual reports to Assistant Director/designee.

Posting will remain open until filled.

Associates degree in Human, Social Services, Education or Sociology desired. Two (2) years related paid work experience including experience in budgeting, public relations, office practices and procedures and interviewing may be considered in lieu of degree. Individual is required to take classes mandated by the State. Must possess a valid Ohio Driver's License and acceptable driving record. Must meet and maintain qualifications for driving on county business as a continued condition of employment. All required licenses and certificates must be maintained as a condition of continued employment.

* Determines eligibility for public assistance programs using available resources based upon information provided by applicants;

* Re-determines eligibility for Public Assistance at specified intervals plus as frequently as reports of changes are received from clients and/or other sources;

* Secures (from client and/or other sources) and evaluates required documentation of specified information necessary to the determination of eligibility;

* Compares income/household information from other sources (data matches) with information in case record. Checks to ensure all required information is correct. Ensures all information has been processed in accordance with State, Federal and County policy. Summarizes reviews in case record;

* Consults and works in conjunction with eligibility workers and Employment Counselors;

* Supports Income Maintenance and other programs by working with local agencies to include writing and monitoring contracts, attending meetings, conferences, workshops, training sessions, and performing a variety of public relations duties;

* Devises correspondence completes forms and develops reports associated with the public assistance operation;

* Performs inquiry using computer system for intake, re-applications, changes and other similar administrative requirements;

* Provides case management functions for clients including making referrals for community services and resources, particularly when client is faced with crisis or emergency;

* Responds to telephone calls regarding the screening for eligibility, receiving reports or changes from client, receiving information from another agency or private business, making referrals, and making calls to clients, providers, other agencies and the private sector;

* Meets with clients for intake and re-application, to report changes, ask for medical coverage verification, report of loss benefits or non-receipt of benefits, or replace benefits;

* Takes PRC applications and issues or denies benefits;

* Handles client complaints and public inquiries regarding programs; Accesses computer system for intake, re-applications, changes and other similar administrative requirements;

* Demonstrates regular and predictable attendance;

* Hold as confidential, all aspects of the job;

* Attends various training sessions, video conferences, and workshops; Performs typing, word processing, and related computer operations;

* Works overtime and outside of typical work schedule/business hours as required; and

* Other duties as assigned.