Communications Specialist - MVH

Regional Referral Center

Full Time / Night Shift (7:00 p.m. - 7:30 a.m. / varies)

36 hours per week / 72 hours per pay period / Every Third Weekend

Operates the Communication Center for CareFlight Air & Mobile, including multiple aircraft and ground transport vehicles, and other air & ground vehicles as needed, during their assigned shift.

Shift Assignments: Cover open shifts due to time off (TOP, Vacations, etc.), remainder of shifts are self-schedule.

Weekends: Every Third Equivalent

Holidays: 2-3 per year.

Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration: This position requires a certified Emergency Medical Technician or Paramedic in the state of Ohio, or may have the equivalent in knowledge or experience. Air Medical Communication Specialist Certification required during orientation.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Experience as an EMS provider or a minimum of 1 year full-time experience in EMS Dispatching.

Working Conditions:

1. Must be able to sit/stand at work station for at least 12 hours.

2. Must be able to sit at a computer with multiple monitors for extended periods of time.

3. Must be able to work with a telephone and radio system.

4. Must be able to multi-task efficiently.

5. Must demonstrate good customer service skills and work with/alongside coworkers and customers with a wide range of personalities.

6. Must be able to use a headset for extended periods of time.

7. Must attend department meeting and education; including completing any education assignments as requested.

8. Shift days/hours are subject to change based on the needs of the department.

9. Must be flexible in scheduling.

10. Must conduct yourself in a respectful and professional manner at all times with interacting with coworkers, customers, and other stakeholders.

11. Complete projects, assignments, or other functions, including cross training, as needed/directed.

12. Must attend LZ training and assist in off-loading aircraft, as needed.