Role: Sr. System Analyst

Location: Richmond, VA Remote but need local

About the Role:

Enterprise Solutions is seeking a Systems Analyst to join our team. This position is crucial for performing operations and maintenance for our existing applications while also developing new, enterprise-facing applications. The Systems Analyst will provide technical analysis, create user documentation, and coordinate changes for legacy .NET applications and new enterprise solutions.

Responsibilities:

• Provide technical analysis and create user documentation for legacy .NET applications and new enterprise solutions.
• Work closely with the development team to quickly learn and support VITA's base system.
• Interact with agency customers daily to offer guidance on the usage and development of .NET applications.
• Serve as the technical expert in the implementation, maintenance, and support of applications.
• Facilitate and promote the use of applications to improve operational efficiencies and customer service.
• Design technical solutions and develop them in cooperation with the customer.
• Communicate ideas clearly and concisely, both in written and verbal formats.
• Collaborate effectively within a team and contribute to technical and strategic development.
• Conduct business professionally, interacting with all levels of organizations, partners, and vendors.
• Plan and organize work activities efficiently, prioritize tasks effectively, and work in a fast-paced environment.
• Maintain the highest level of confidentiality.
• Translate business user needs into business and technical requirements, implementing solutions using MS Dynamics CRM, xRM, COTS packages, or .NET.
• Decompose business requirements into testable system requirements for development and testing purposes.

Required Skills and Experience:

• Proven experience in system analysis.
• Demonstrated experience with Microsoft technologies.
• Strong understanding of full application lifecycle, development, and project design tools and methodologies.
• Ability to specify and design technical solutions in cooperation with the customer.
• Excellent communication skills, both written and verbal.
• Strong analytical skills.
• Strong interpersonal skills, with the ability to work well in a team, share and collaborate on projects.
• Ability to conduct business professionally and interact with all levels of organizations, partners, and vendors.
• Demonstrated ability to plan and organize work, prioritize tasks, and manage time efficiently.
• Ability to maintain confidentiality.
• Ability to multi-task, prioritize effectively, and work in a fast-paced environment.
• Ability to interact positively and professionally with customers, listen to their needs, and translate them into technical requirements.
• Experience with business processes and workflows.
• Experience with testing scripts and system testing is a plus.
• Experience with use cases and logical data flows is a plus.
• Experience working with diversified stakeholders and understanding project needs.

Preferred Qualifications:

• Bachelor's degree in a related field or a combination of education and experience.
• Public sector background/experience is a plus.